Site Reliability Engineering

Key Job Overview

• Job Title: Site Reliability Engineer / Custom Software Engineer (Career Level 9)

• Location: Manila / Taguig (Onsite)

• Work Schedule: Shifting Schedule

• Experience Level: 5+ years of relevant SRE experience

 Role Summary

As a Site Reliability & Custom Software Engineer (CL9), you will serve as a Subject Matter Expert (SME) responsible for designing, coding, and enhancing scalable custom software solutions. You will work closely with cross-functional teams using modern frameworks and Agile practices to drive high-performing, resilient systems, optimize infrastructure, and lead incident response across enterprise environments.

Key Responsibilities

• Technical Leadership: Act as an SME and lead technical decision-making across immediate and cross-functional teams.

• System Reliability & Development: Design, code, test, and enhance custom software components while ensuring high availability, performance, and scalability.

• Incident & Infrastructure Management: Oversee system monitoring, architecture scalability, capacity planning, and proactive incident response.

• Mentorship & Collaboration: Mentor team members, facilitate cross-team communication, and foster technical growth within the squad.

• Process Optimization: Evaluate and continuously improve engineering practices, operational efficiency, and delivery quality.

Professional & Technical Requirements

• Experience: Minimum of 5 years of hands-on experience in Site Reliability Engineering (SRE).

• Core Skill: Expert proficiency in Site Reliability Engineering practices.

• Infrastructure & Automation: Hands-on experience with automation tools and Infrastructure as Code (IaC) to streamline deployment and operations.

• Cloud & Containers: Familiarity with modern cloud platforms and container orchestration technologies (e.g., Docker, Kubernetes).

• Performance & Reliability: Strong expertise in performance tuning, capacity forecasting, and system architecture optimization.

• Monitoring & Incident Response: Demonstrated capability in configuring observability stacks and resolving complex multi-system incidents.

Recruitment Workflow

1. CV Review & Initial Screening

2. Workday Validation & CV Screening (Submission with HRI toolkit, FCV, and PDF Resume)

3. Client Evaluation & Final Interview

Pre-Screening Questions

1. How many years of relevant working experience do you have in Site Reliability Engineering (SRE)? (Minimum 5 years required)

2. On a scale of 1 to 10 (10 being highest), rate your proficiency in performance tuning and capacity planning to maintain system reliability.

3. On a scale of 1 to 10 (10 being highest), rate your knowledge of system architecture, monitoring, and incident response.

4. Are you amenable to working onsite in Manila/Taguig on a shifting schedule?

5. Do you currently have an active application, Workday account, or recent employment history with Accenture?

6. What is your last drawn monthly salary?

7. What is your expected monthly salary?