Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

SOC L2

473 Views 1 week ago
Experience 3–5 Year(s)
₱
Salary ₱ 65 – 200K p.m
Location Manila
6 candidate(s) already applied

Job Description

JOB TITLE: SOC L2

WORK SETUP: Hybrid in Cubao

WORK SHIFT: Shifting

Salary budget: 65K - 200K

What You'll Do

Lead the investigation and resolution of complex security incidents escalated by L1 analysts.

Perform root cause analysis, threat validation, and incident triage across enterprise environments.

Act as a key responder during high-severity incidents, coordinating with CSIRT, engineering teams, and stakeholders.

Conduct threat hunting activities using indicators of compromise (IoCs) and threat intelligence.

Mentor and guide SOC analysts through coaching, quality reviews, and incident handling best practices.

Collaborate with detection engineering teams to improve use cases, alert quality, and SOC processes.

Maintain incident documentation, reports, playbooks, and operational procedures.


What We're Looking For

3–5+ years of experience in a SOC, Incident Response, or Cyber Defense environment.

Previous experience leading, mentoring, or supervising SOC analysts is highly preferred.

Strong hands-on experience investigating security incidents using SIEM and security monitoring tools.

Knowledge of network security, threat detection, malware analysis, incident response, and threat hunting.

Experience analyzing logs, network traffic, and security events across enterprise environments.

Ability to work effectively during high-priority security incidents and coordinate cross-functional response efforts.


Preferred Qualifications

Experience with CrowdStrike Falcon (highly preferred).

Hands-on experience with SIEM platforms such as Splunk, Sentinel, QRadar, Google SecOps, or similar.

Scripting experience using Python or PowerShell for automation and investigations.

Certifications such as Security+, CEH, GCIH, GCIA, or similar.

Exposure to cloud security monitoring across AWS, Azure, or GCP.


Work Setup

Hybrid work arrangement

Cubao office location

Amenable to possible shifting schedules

Additional details:

Open for those applicants who are currently in Philippines and already have the right to live and work in this country are eligible for this role


RECRUITMENT PROCESS:

• Screening with CV Reviewer

• Endorse for Validation and further CV screening through Workday, along with the HRI toolkit, FCV, and CV

• For review with the client

PRE-SCREENING QUESTIONS:

How many years of experience do you have in a SOC, Incident Response, or Cyber Defense environment?

Have you led, mentored, supervised, or guided SOC analysts?

What is your level of hands-on experience with SIEM platforms?

What is your last drawn salary?

How much is your salary expectation?

Are you willing to work in a hybrid setup in Cubao with a shifting schedule?

Notice period

Key Skills

4 Skills
Experience with CrowdStrike Falcon Hands-on experience with SIEM platforms such as Splunk, Sentinel, QRadar, Google SecOps, or similar. Exposure to cloud security monitoring across AWS, Azure, or GCP. 3–5+ years of experience in a SOC, Incident Response, or Cyber Defense environment.

Role Specifications

Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
Any Other

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Yasir Muhammad
Recruiter - Gratitude Inc
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