Gratitude Inc banner
Gratitude Inc logo

SOC Team Lead (L2) / Security Information & Event Management (SIEM)

Gratitude Inc
5 Views
8 hours ago

SOC Team Lead (L2) / Security Information & Event Management (SIEM)

1-2 Year(s)
NA
NA

Job Description

Key Skills

BPO Recruiter good communication skills

0 candidate(s) have already applied for this Job. Apply now

Preferred Qualifications

Experience with CrowdStrike Falcon (highly preferred).

Hands-on experience with SIEM platforms such as Splunk, Sentinel, QRadar, Google SecOps, or similar.

Scripting experience using Python or PowerShell for automation and investigations.

Certifications such as Security+, CEH, GCIH, GCIA, or similar.

Exposure to cloud security monitoring across AWS, Azure, or GCP.


Work Setup

Hybrid work arrangement

Cubao office location

Amenable to possible shifting schedules

Additional details:

Open for those applicants who are currently in Philippines and already have the right to live and work in this country are eligible for this role


What You’ll Do

Lead the investigation and resolution of complex security incidents escalated by L1 analysts.

Perform root cause analysis, threat validation, and incident triage across enterprise environments.

Act as a key responder during high-severity incidents, coordinating with CSIRT, engineering teams, and stakeholders.

Conduct threat hunting activities using indicators of compromise (IoCs) and threat intelligence.

Mentor and guide SOC analysts through coaching, quality reviews, and incident handling best practices.

Collaborate with detection engineering teams to improve use cases, alert quality, and SOC processes.

Maintain incident documentation, reports, playbooks, and operational procedures.


What We’re Looking For

3–5+ years of experience in a SOC, Incident Response, or Cyber Defense environment.

Previous experience leading, mentoring, or supervising SOC analysts is highly preferred.

Strong hands-on experience investigating security incidents using SIEM and security monitoring tools.

Knowledge of network security, threat detection, malware analysis, incident response, and threat hunting.

Experience analyzing logs, network traffic, and security events across enterprise environments.

Ability to work effectively during high-priority security incidents and coordinate cross-functional response efforts.



Role

Billing Agent

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Olumide Micheal

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 21 Year(s)

GDS Inbound BPO BPO Voice Process

₱ 25 - ₱ 30K p.m

Manila, Philippines

1 - 4 Year(s)

good communication skills WFM. RTA tool

₱ 20 - ₱ 25K p.m

Manila, Philippines

2 - 5 Year(s)

erp systems Accounts Receivable Cash Application exposure

₱ 30 - ₱ 35K p.m

Manila, Philippines

2 - 5 Year(s)

Operation Supervisor outbound sales Travel Accounts

Confidential

Manila, Philippines

3 - 5 Year(s)

PowerBI Azure Devops College degree

₱ 80 - ₱ 85K p.m

Manila, Philippines

1 - 21 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 35K p.m

Manila, Philippines

4 - 7 Year(s)

B2B experience Marketing Operations Manager Salesforce CRM, Marketo (or similar MAP), and LinkedIn Campaign Manager

₱ 120 - ₱ 130K p.m

Manila, Philippines

1 - 5 Year(s)

Programming Business Intelligence OpenAI Codex or Claude Co-work/Code, or any AI initiative

₱ 80 - ₱ 110K p.m

Manila, Philippines

0 - 1 Year(s)

good communication skills GDS Experience Travel and Hospitality

₱ 50 - ₱ 55K p.m

Manila, Philippines

2 - 5 Year(s)

Detail oriented talend bachelors degree

₱ 120 - ₱ 160K p.m

Manila, Philippines