Spanish Bilingual Financial Support Specialist (MOA | Onsite)

Gratitude Inc

754 Views

1 week ago

0-5 Year(s)

₱ 70 - ₱ 85K p.m

Manila (Pasay City)

Job Description

Key Skills

Customer Service Finance spanish Speaking BPO Voice Process International Call Centre Spanish Bilingual

4 candidate(s) have already applied for this Job. Apply now

LOCATION: Onsite – MOA, Pasay

WORK SETUP: Onsite | Shifting Schedule
SALARY: Up to ₱82,000 package
START DATE: ASAP

Role Overview:
Join our Financial Account as a Spanish Bilingual Support Specialist! You will assist Spanish-speaking clients with financial inquiries, account concerns, and transaction support in both English and Spanish.

Key Responsibilities:

Handle financial inquiries from Spanish-speaking clients.
Resolve account and transaction concerns.
Provide exceptional customer service in both English and Spanish.
Document interactions accurately in the system.
Meet performance metrics and quality standards.
Escalate complex issues to appropriate teams.

Qualifications:

Completed 2nd Year College and above – required.
6 months – 1 year BPO experience – required (financial experience preferred).
Fluent in Spanish (Bilingual Account) – required.
Willing to work onsite at MOA, Pasay.
Amenable to shifting schedules.
Can start ASAP.

Why Join?

Competitive salary: up to ₱82,000 package.
Prime MOA location.
Career growth in a bilingual financial account.
Dynamic and supportive team environment.

Role

Spanish Language Expert

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Banking / Financial Services

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