Sr. Network Engineer

Gratitude Inc

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2 days ago

Sr. Network Engineer

10-12 Year(s)

₱ 300 - ₱ 304K p.m

Manila (Bridgetown quezon City)

Job Description

Key Skills

Network solutions Troubleshooting Automation Scripts bachelors degree

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Job title: Sr. Network Engineer
Work set up:
• Hybrid: Work On-site: 3-4 Days / Remaining day(s) can be WFH (Location: Manila (Eton Centris, Quezon Avenue, Quezon City)
Work shift: Morning/Mid Shift
Salary: P300,000 – P304,000 (Note: please remove any salary information from any job posts)
Experience: 10years+
Start date: TBD
Headcount: 1

Qualifications:
• College Graduate
• Minimum 10 years practical experience in end to end management and execution of network project infrastructure deployment involving migration of application.
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Proven track record working with multinational teams.
•  Demonstrated ability in handling complex, technical issues and providing timely solutions.
•  Strong ability to interact, communicate, and influence vertically and laterally
• Ability to anticipate risks and successfully develop and drive mitigation plans
•  Excellent analytical and problem solving skills
•  Must be comfortable in delivering messages across a wide spectrum of individuals
•  Ability to navigate in complex and changing environment
• Proficient in Microsoft Project and Office (Outlook, Word, Excel, PowerPoint, Visio)
• Not a job hopper
• Must not be a present or former employee of Wipro

Responsibilities:

• Senior Network Engineer responsible for designing, implementing, monitoring and managing the network infra. The role can include designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary, supports BAU and projects.
• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Installing, configuring and supporting network equipment including Infoblox DDI (DNS, DHCP, IPAM), routers, switches.
•  Manage excellence in Incident / Problem / Change Management of SCB Global WAN/LAN & Security Infrastructure
•  Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support
• Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements
• Support system audits when asked and ensure all holes and vulnerabilities are closed in and the sign-off.
• Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability.
• Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.
• Demonstrates continuous effort for identifying problematic areas and providing permanent fixes.
•  Communicating and interacting with clients for providing expert advice.
•   Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.
•   Provide technical direction for systems migration and integration.
•   Meeting and exceeding defined service level metrics on timeliness and accuracy.
•  Work as a global team to manage the operations of multiple customers with multiple shift operations.
• Focus on maximizing customer experience while optimizing costs

Recruitment Process:
Paper Screening (endorsing profile to Operations team to identify if candidate meets the basic requirement/qualification for the position)
L1 Interview (Interview process with Practice/Operations Team)
L2 Interview (Optional)
Technical Assessment/Final Interview (Conducted by Customer’s Operations Team)
Onboarding Process

Pre-screening Notes:
• Highest Educational Attainment?
• How many years of experience do you have in practical experience in end to end management and execution of network project infrastructure?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work Hybrid in Quezon City with a Morning/Midshift schedules?
• When are you available to start once hired?

Role

WFM

Timings

Flexible (Contract To Hire)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

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