Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Sr. Network Engineer

667 Views 2 weeks ago
Experience 5–10 Year(s)
₱
Salary Confidential
Location Manila (Cubao Quezon City)
1 candidate(s) already applied

Job Description

Job Description: Senior Network Engineer

​Role Overview

​We are seeking an experienced Senior Network Engineer to lead the design, implementation, monitoring, and management of our network infrastructure. In this role, you will handle end-to-end network project infrastructure deployments—including application migrations—while supporting both BAU operations and global project initiatives. You will work alongside multinational teams to drive network stability, optimize system efficiency, and resolve complex technical issues.

​Key Details

​Job Title: Senior Network Engineer

​Work Setup: Hybrid (3–4 days On-site at Eton Centris, Quezon City / Remaining days WFH)

​Shift Schedule: Morning / Mid Shift

​Experience Required: 10+ Years

​Headcount: 1

​Target Start Date: To Be Determined

​Key Responsibilities

​Architecture & Deployment

​Design, implement, and maintain scalable network solutions to enhance current network efficiency and reliability.

​Provide technical direction for complex system migrations, network integrations, and global deployment initiatives.

​Install, configure, and support core network equipment, including Infoblox DDI (DNS, DHCP, IPAM), switches, and routers.

​Assist in implementing global projects, taking ownership of architecture processes and technical documentation.

​Operations & Incident Management

​Lead Incident, Problem, and Change Management for global WAN/LAN and security infrastructures.

​Drive High-Critical Incident calls involving multi-component and multi-platform issues, collaborating closely with OS Platforms, Middleware, DB, and Application teams.

​Perform thorough end-to-end Root Cause Analysis (RCA) and generate operational reporting for production incidents.

​Support system audits, ensuring prompt remediation of identified security vulnerabilities and gaps.

​Maintain accurate, up-to-date documentation for physical/logical inventories, network topology diagrams, traffic flow, and operational SOPs.

​Stakeholder & Continuous Improvement

​Proactively identify systemic issues and deliver permanent, long-term technical fixes.

​Recommend and execute service improvement plans aimed at risk mitigation and system stability.

​Communicate effectively across all levels of the organization and provide expert advice to clients and stakeholders.

​Work seamlessly with a distributed global team to support multi-shift operations while balancing customer experience and cost optimization.

​Qualifications & Requirements

​Education: Bachelor’s Degree / College Graduate.

​Experience: Minimum 10 years of practical experience in end-to-end network project management, execution, and application migration infrastructure.

​Technical Skills:

​Expertise in enterprise WAN/LAN networks, security infrastructure, and Infoblox DDI.

​Proficiency in Microsoft Office Suite and network drafting tools (Microsoft Project, Visio, Word, Excel, PowerPoint).

​Soft Skills:

​Proven track record working effectively with multinational, cross-functional teams.

​Strong leadership skills with the ability to influence vertically and laterally.

​Exceptional analytical, risk-anticipation, and problem-solving abilities.

​Outstanding communication skills, capable of addressing both technical teams and executive leadership.

​Exclusions/Constraints:

​Must not be a current or former employee of Wipro.

​Preference for candidates with stable employment history (no history of job hopping).


​ Pre-Screening Questions

​Use these questions during initial recruiter phone screens or intake forms:

​Education: What is your highest educational attainment?

​Experience: How many years of practical experience do you have in end-to-end management and execution of network infrastructure deployment (including migrations)?

​Employment Eligibility: Have you ever been employed by Wipro (past or present)?

​Shift & Location: Are you comfortable working a hybrid schedule (3–4 days on-site) in Eton Centris, Quezon City, on a Morning/Mid Shift?

​Compensation:

​What is your current / last drawn basic salary?

​What is your expected monthly salary?

Availability: What is your required notice period or availability to start once hired?

Key Skills

4 Skills
Network solutions Troubleshooting Automation Scripts bachelors degree

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Samson Gimba
Recruiter - Gratitude Inc
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