Team Leader - Healthcare Account
Gratitude IncTeam Leader - Healthcare Account
Job Description
Key Skills
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Designation/ Role: Team Leader
Location: Taguig site (Science Hub 2, Mckinley Hill
Work Timing: Night Shift (earliest is 8pm)
Salary: 35K - 40K
Target start date: Immediately/Asap
Note: Please ensure that the profiles uploaded are within the salary budget and has the required years of experience as TL in Healthcare BPO, most importantly can start immediately.
● Required: 1-2 years of supervisory experience or 3-4 years of experience as an associate.
● Preferred: Min 1 year as Process leader/TE
Critical: ●Good written and verbal communication skills & team management skills.
● Mentoring, motivating skills and Coaching skills
Desirable: If any desirable skills please add.
Qualifications:
● 2-3 years experience in BPO set-up and healthcare is mandated
● Excellent written and oral communication skills
● Excellent knowledge of MS Office and especially 'Excel
● Undergraduate/Graduate
● Willing to work on a night shift and can start immediately
● Strong organizational, planning and analytical skills.
● Basic arithmetic and statistical skills for analysis of data and generation of reports.
● Problem solving skills
Role
Team Leader
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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