Team Leader (Life Insurance)
Gratitude IncTeam Leader (Life Insurance)
Job Description
Key Skills
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GRATITUDE INC. is now hiring for Team Leaders for a Life Insurance Account.
Location: BGC, Taguig City
Work setup: Onsite
Work schedule: Rotational shift
Qualifications:
- Strong customer service background in the BPO industry
• At least one year of experience handling a Life Insurance account is required
• At least two years of solid Team Lead experience
• Bachelor's Degree
• Excellent English communication skills (verbal and written)
• Strong analytical and leadership skills
• Manage and oversee team activities, ensuring everyone meets the company and client's performance standards
• Capable of doing Business Reviews
• Capable of conducting data analysis (RCA) ad reporting on the results
Other details to be discussed by our BPO client.
To apply, send your CV at xandra@gratitudephilippines.com
Role
Team Leader
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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