Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Team Leader - UK Financial Collections

508 Views 2 weeks ago
Experience 2–3 Year(s)
₱
Salary Confidential
Location Manila
127 candidate(s) already applied

Job Description

Job title: Team Leader - UK Financial Collections

Account: UK Financial Collections

Work set up: 100% Onsite at Eton Centris, Quezon City

Work shift: Shifting schedules, UK time

Salary: Up to 30% hike from last drawn salary + 2400 allowance depending on experience 

Start date: ASAP

Headcount: 3


Qualifications:

• Bachelor's Degree or undergraduates are welcome to apply

• Minimum of 2 years of work experience in collections operations and Team Handling Exposure to UK/US/AU Banking / Collections

• Sound Knowledge about banking domain and understanding of the process and bucket flows

• Experience in collections team management and familiar with the data and reports pertaining to collections

• Understanding of banking terminologies, guidelines and laws. 

• Excellent oral and written communication and listening skills 




Recruitment Process:

Initial Interview: HRI (Human Resource Interview) c/o Angela

SVAR

Final Interview: MS Teams


Pre-screening Notes:

• How many years of relevant experience you have with anking operations and Team Handling UK/US?

• Do you have Experience as a Team Lead experience under a financial (banking) account, with focus on mortgage, auto/motor financing, collections, fraud, underwriting, payouts, or related areas.

• How much is your last drawn salary?

• How much is your salary expectation?

• Are you amenable to work onsite in QC with a Shifting schedules?

• When are you available to start once hired?

Key Skills

5 Skills
Customer Service bpo Bachelor degree UK Banking Industry NUMERICAL SKILLS

Role Specifications

Role
Any Other
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Any Other

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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