Technical Help Desk Associate
Job Description
Job Description
We are looking for a Technical Help Desk Associate to provide first-level technical assistance, troubleshoot common hardware and software concerns, and ensure timely resolution of customer issues.
Qualifications
At least College Undergraduate or College Graduate
Experience in technical support or IT service is preferred
Strong analytical and troubleshooting skills
Excellent English communication skills
Willing to work onsite
Willing to work on shifting schedules
Benefits
Competitive salary package
Paid training
HMO and other company benefits
Opportunities for career growth and professional development
Join a collaborative team and build your career in technical support.
Key Skills
3 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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