Technical Writer - Davao
Job Description
Location: Hybrid — Taguig / Cebu / Clark Pampanga / Davao City (Multisite) | Experience: 3–5 Years | Salary: ₱52,000 – ₱73,000 package | Start Date: ASAP
JOB DESCRIPTION
We are hiring a Technical Writer to create clear, accurate, and user-friendly documentation for IT products and platforms. This role is ideal for a technical writing professional with IT documentation experience, API documentation expertise, and the ability to translate complex technical concepts into accessible content.
QUALIFICATIONS
Required:
Bachelor's degree in English, Technical Communication, Journalism, Computer Science, Information Technology, Engineering, or a related field — required
3–5 years of experience in IT Technical Writing — required
Knowledge of API documentation tools — required
Knowledgeable of IT software used for technical writing — required
Desired:
Experience in the US healthcare industry
Experience documenting SaaS or cloud-based products
Familiarity with Agile/Scrum methodologies
Understanding of UX writing principles
Experience with knowledge management systems
Certifications (a plus):
Certified Professional Technical Communicator (CPTC)
ICAgile Certified Professional (ICP)
KEY RESPONSIBILITIES
Create and maintain technical documentation for IT products and platforms
Develop API documentation for developers and technical users
Translate complex technical concepts into clear, user-friendly content
Collaborate with product, engineering, and UX teams to gather documentation requirements
Maintain documentation standards, style guides, and knowledge management systems
Review and update existing documentation to reflect product changes
Ensure documentation accuracy, consistency, and compliance with company standards
Support Agile/Scrum delivery with timely documentation deliverables
WHY JOIN US?
Salary: ₱52,000 – ₱73,000 package
Hybrid work setup — work-life balance
Multiple site options: Taguig, Cebu, Clark Pampanga, or Davao City
Career growth in technical writing and documentation
Exposure to SaaS, cloud, and healthcare technology
Dynamic and supportive team environment
Key Skills
3 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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