Technical Writer | Hybrid
34 Views
1 day ago
Experience
3–22 Year(s)
₱
Salary
Confidential
Location
Manila (Taguig, Bridgetown quezon City)
8 candidate(s) already applied
Job Description
Job Title: Technical Writer
Work Setup: Hybrid
Start Date: ASAP
Qualifications
Required:
* Bachelor's degree in English, Technical Communication, Journalism, Computer Science, Information Technology, Engineering, or a related field.
* 3–5 years of experience in IT Technical Writing.
* Knowledge of API documentation tools.
* Knowledgeable of IT software being used for technical writing.
Desired:
* Experience in the US healthcare industry.
* Experience documenting SaaS or cloud-based products.
* Familiarity with Agile/Scrum methodologies.
* Understanding of UX writing principles.
* Experience with knowledge management systems.
Certifications Are a Plus:
* Certified Professional Technical Communicator (CPTC).
* ICAgile Certified Professional (ICP).
Recruitment Process
* Validation
* Zwayam Profile Creation
* HR Interview
* Hiring Manager Interview
* Onboarding
Key Skills
3 Skills
US Healthcare
IT Technical Writing
IT Software
Role Specifications
Role
Customer Service Executive -Technical
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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