Technical Writer

Location: Hybrid — Taguig / Cebu / Clark Pampanga / Davao City (Multisite) | Experience: 3–5 Years | Salary: ₱52,000 – ₱73,000 package | Start Date: ASAP

JOB DESCRIPTION
We are hiring a Technical Writer to create clear, accurate, and user-friendly documentation for IT products and platforms. This role is ideal for a technical writing professional with IT documentation experience, API documentation expertise, and the ability to translate complex technical concepts into accessible content.



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QUALIFICATIONS

Required:

Bachelor's degree in English, Technical Communication, Journalism, Computer Science, Information Technology, Engineering, or a related field — required


3–5 years of experience in IT Technical Writing — required


Knowledge of API documentation tools — required


Knowledgeable of IT software used for technical writing — required

 


Desired:

Experience in the US healthcare industry


Experience documenting SaaS or cloud-based products


Familiarity with Agile/Scrum methodologies


Understanding of UX writing principles


Experience with knowledge management systems

 


Certifications (a plus):

Certified Professional Technical Communicator (CPTC)


ICAgile Certified Professional (ICP)

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KEY RESPONSIBILITIES
Create and maintain technical documentation for IT products and platforms


Develop API documentation for developers and technical users


Translate complex technical concepts into clear, user-friendly content


Collaborate with product, engineering, and UX teams to gather documentation requirements


Maintain documentation standards, style guides, and knowledge management systems


Review and update existing documentation to reflect product changes


Ensure documentation accuracy, consistency, and compliance with company standards


Support Agile/Scrum delivery with timely documentation deliverables


WHY JOIN US?
Salary: ₱52,000 – ₱73,000 package


Hybrid work setup — work-life balance


Multiple site options: Taguig, Cebu, Clark Pampanga, or Davao City

Career growth in technical writing and documentation


Exposure to SaaS, cloud, and healthcare technology


Dynamic and supportive team environment