Telco CSR - ResultsCX Cebu | Up to 25K Package - Onsite*
Job Description
Telco CSR - ResultsCX Cebu | Up to 25K Package - Onsite*
*Company:* ResultsCX - Cebu City
*Location:* Cebu City - Work Onsite
*Account:* Premium Telco Voice Account
*Salary:* PHP 20,000 - PHP 25,000 Package + Benefits
*Setup:* Full-Time | Onsite | Shifting Schedule
*Hiring:* Mass Hiring - Virtual Process Available
*About the Role:*
ResultsCX Cebu is urgently hiring for Premium Telco Voice Account! Earn up to PHP 25K + HMO and enjoy a fast virtual hiring process.
*Salary Based on Experience:*
- *PHP 20K Package:* 6 to 23 months of BPO voice experience
- *PHP 25K Package:* 24 months and above BPO voice experience
*Responsibilities:*
- Handle premium telco inquiries via voice support
- Provide troubleshooting, billing, and account assistance
- Resolve customer issues efficiently with empathy
- Maintain high CSAT and quality scores
- Meet KPIs and performance metrics
*Qualifications:*
- At least HS Graduate (old curriculum) or SHS Graduate
- Minimum 6 months BPO voice experience - REQUIRED
- Strong English communication skills
- Willing to work onsite in Cebu City
- Amenable to shifting schedule including nights, weekends, and holidays
- Can start ASAP
*Benefits:*
- Up to PHP 25K monthly package based on experience
- HMO + Government benefits + Incentives
- Paid training from Day 1
- Career growth and promotion opportunities
- Fast and easy virtual hiring process
*Apply now - ResultsCX Cebu Telco Account is hiring!*
Key Skills
6 SkillsRole Specifications
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