Telco CSR - ResultsCX Cebu - Up to PHP 25K Package

Telco CSR - ResultsCX Cebu - Up to PHP 25K Package - Onsite

*Company:* ResultsCX | *Location:* Cebu City - Onsite | *Account:* Premium Telco Voice Account | *Industry:* BPO / Telecommunications | *Salary:* PHP 20,000 - PHP 25,000 Package + Benefits

*Setup:* Full-Time, Onsite, Shifting Schedule | *Vacancies:* Mass Hiring - Virtual Process Available

*About the Role:*

ResultsCX Cebu is urgently hiring for our Premium Telco Voice Account. Earn up to PHP 25,000 plus HMO benefits and enjoy a fast virtual hiring process.

*Salary Based on Experience:*

- PHP 20K Package: 6 to 23 months of BPO voice experience

- PHP 25K Package: 24 months and above BPO voice experience

*Key Responsibilities:*

- Handle premium telco inquiries via voice support

- Provide troubleshooting, billing, and account assistance

- Resolve customer issues efficiently with empathy

- Maintain high CSAT and quality scores

- Meet KPIs and performance metrics

*Qualifications:*

- At least High School Graduate (Old Curriculum) or Senior High School Graduate

- Minimum 6 months BPO voice experience required

- Strong English communication skills

- Willing to work onsite in Cebu City

- Amenable to shifting schedule including nights, weekends, and holidays

- Available to start ASAP

*Benefits:*

- Up to PHP 25K monthly package based on experience

- HMO plus government benefits plus incentives

- Paid training from Day 1

- Career growth and promotion opportunities

- Fast and easy virtual hiring process