Telco CSR - Teleperformance Makati - Up to 27K
175 Views
15 hours ago
Experience
0–10 Year(s)
₱
Salary
₱ 22 – 27K
p.m
Location
NA
Be the first to apply for this job
Job Description
Telco CSR - Teleperformance Makati - Up to PHP 27K - Onsite*
*Company:* Teleperformance - Makati | *Location:* Makati City - Onsite (WFO) | *Account:* Telco Account | *Salary:* Up to PHP 27,000 Salary Package
*Setup:* Onsite, Shifting Schedule, Full-Time
*About the Company:*
Teleperformance Makati is urgently hiring for its Telco Account. Minimum 3 months BPO experience required.
*Job Description:*
We are hiring Customer Service Representatives for our Telco Account in Makati. We accept candidates with at least 3 months of BPO experience, voice or non-voice.
*Key Responsibilities:*
- Handle customer inquiries and provide accurate product and service information
- Resolve telco service issues and concerns efficiently
- Ensure customer satisfaction and deliver quality service
- Meet performance targets, KPIs, and quality metrics
- Document customer interactions accurately
*Qualifications:*
- High School Graduate (Old Curriculum) or Senior High School Graduate accepted
- At least 3 months BPO experience required, voice or non-voice accepted
- Good to excellent English communication skills
- Willing to work onsite in Makati City
- Amenable to shifting schedule including nights, weekends, and holidays
- Available to start ASAP
*Benefits:*
- Up to PHP 27,000 salary package
- HMO plus government-mandated benefits
- Paid training from Day 1
- Clear career growth and promotion opportunities
- Work with the world's largest BPO company
Key Skills
6 Skills
Call Center
Inbound BPO
BPO Voice Process
International Call Centre
BPO Operations
BPO call centre
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
USRN – Clinical Disability Claims Specialist
Gratitude Inc • 1 – 14 Year(s)
Inbound BPO
BPO Voice Process
BPO Skills
₱ 60 – 85K p.m
Manila, Philippines
CSR insurance Account -WNS Eastwood
Gratitude Inc • 1 – 27 Year(s)
Call Center
Inbound BPO
BPO Voice Process
₱ 23 – 25K p.m
Manila, Philippines
Operations Supervisor – Travel & Hospitality BPO | Customer Service
Gratitude Inc • 2 – 7 Year(s)
Customer Service
BPO Operation manager
team leadership
Confidential
Manila, Philippines
CGI Taguig - Customer Service - Up to 23K + 3.2K Allowance
Gratitude Inc • 1 – 18 Year(s)
Call Center
BPO Voice Process
International Call Centre
₱ 20 – 26.2K p.m
Manila, Philippines
Client Services Agent - Financial Account -Taguig
Gratitude Inc • 2 – 26 Year(s)
Asset management
Inbound BPO
BPO Voice Process
₱ 22 – 32K p.m
Manila, Philippines
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, kenya
Network
6+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts