Telco Voice CSR - ResultsCX Cebu - virtual interview

Telco Voice CSR - ResultsCX Cebu - Up to PHP 25K Package | Virtual Hiring

Location: Cebu City - Onsite

Salary: Up to PHP 25,000 Package

ABOUT US - JOIN OUR TELCO TEAM IN CEBU:

Join ResultsCX Cebu for our Telecommunications Account! We are hiring Customer Service Representatives with salary up to PHP 25,000 package depending on your BPO experience. Virtual interview process available!

PERKS & BENEFITS:

- PHP 20,000 package for 6 to 23 months BPO experience

- PHP 25,000 package for 24 months and up BPO experience

- HMO and other benefits

- Paid training from day one

- Career growth opportunities

- Virtual interview process - Apply from home!

YOUR ROLE:

- Handle telecommunications customer inquiries via voice channel

- Provide troubleshooting and account support

- Resolve customer issues efficiently and professionally

- Maintain high customer satisfaction scores

- Achieve KPIs and quality targets

QUALIFICATIONS:

- Education: At least High School Graduate (Old Curriculum) or Senior High School Graduate

- Experience: Minimum 6 months BPO voice experience required

- Communication: Strong communication skills in English

- Work Setup: Willing to work onsite in Cebu City

- Schedule: Can work on a shifting schedule and start ASAP