Thai Customer Service Representative (Multilingual)

Gratitude Inc

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4 hours ago

Thai Customer Service Representative (Multilingual)

1-5 Year(s)

Manila (Diliman quezon city)

Job Description

Key Skills

english Thai Thai Language

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Thai Customer Service Representative (Multilingual) | Onsite | Quezon City

Location: Quezon City, Metro Manila, Philippines (Onsite)

Employment Type: Full-Time

Work Schedule: Rotating/Shifting Schedule (Including Night Shift)

Start Date: August 10, 2026

Open Positions: 34

Sign-On Bonus: PHP 20,000 + Performance Incentives

Join Our Growing Multilingual Customer Support Team

We are looking for fluent Thai-speaking Customer Service Representatives to join our dynamic customer support team. Whether you have prior BPO experience or are looking to start your career in customer service, we welcome your application.

If you are fluent in Thai and have a good working knowledge of English, this is an excellent opportunity to build a rewarding career with comprehensive benefits, paid training, and long-term career growth.

Key Responsibilities

Provide professional customer support in Thai and English through phone, chat, email, and other communication channels.
Handle inbound and outbound customer interactions with professionalism and empathy.
Assist customers with:
- Account inquiries
- Billing concerns
- Product and service information
- Service requests
- General customer support
Resolve customer concerns efficiently while delivering an outstanding customer experience.
Accurately document customer interactions using company systems and tools.
Meet quality, productivity, attendance, and customer satisfaction targets.
Build customer trust and loyalty through effective communication and problem-solving.
Perform other duties as assigned to support business operations.

Required Qualifications

Fluent verbal and written communication skills in Thai
Ability to communicate naturally and professionally with native Thai speakers.
Good working knowledge of English (training, documentation, and internal systems are in English).
Strong communication, interpersonal, and problem-solving skills.
Willing to work onsite in Quezon City.
Willing to work on a shifting schedule, including night shifts.
Legally authorized to work in the Philippines.
Must possess a valid Philippine Work Visa or a Temporary Resident Visa (for non-Filipino applicants).

Preferred Qualifications

The following are advantageous but not required:

Customer Service or BPO experience
Collections experience
Knowledge of the Order-to-Cash (O2C) process
Experience supporting international customers
Experience using CRM or customer support systems

Benefits

Performance Incentives
Paid Training
Health Insurance
Life Insurance
Company Events
Free Parking
Promotion to Permanent Employment
Career Growth Opportunities

Who Should Apply?

This opportunity is ideal for:

Native Thai Speakers
Thai Nationals
Multilingual Professionals
Customer Service Representatives
Call Center Agents
BPO Professionals
Fresh Graduates
Career Shifters
Foreign Nationals with valid Philippine work authorization

Recruitment Process

Initial HR Screening
Language Assessment
Client Interview
Job Offer

Hiring is ongoing. Apply early as positions are filled on a rolling basis.

Pre-Screening Questions

Please include the following information in your application:

Describe your Thai language proficiency.
Can you communicate fluently and professionally in Thai?
Current location:
Nationality:
What type of visa do you currently hold?
Do you have experience with the Order-to-Cash (O2C) process?
Do you have collections or customer service experience?
What is your current or last drawn salary?
What is your expected salary?
What is your notice period or earliest available start date?

ATS & Google Jobs Keywords

Thai Jobs • Thai Speaker • Thai Customer Service Representative • Thai Call Center Jobs • Thai BPO Jobs • Multilingual Customer Support • Thai Language Jobs • Customer Service Representative • Customer Support Specialist • Call Center Agent • Order-to-Cash (O2C) • Collections Representative • Bilingual Customer Service • International Customer Support • Voice Support • Non-Voice Support • Customer Experience • BPO Philippines • Quezon City Jobs • Immediate Hiring • Night Shift Jobs • Onsite Jobs • Sign-On Bonus • Paid Training • Career Growth • Fresh Graduates Welcome • No BPO Experience Required

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Comfort Etim

Recruiter - Gratitude Inc

NA, nigeria

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