Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Thai-Speaking CSR(WFH)

227 Views 1 week ago
Experience 0–8 Year(s)
₱
Salary ₱ 100 – 110K p.m
Location NA (Base Location for WFH)
1 candidate(s) already applied

Job Description

*NOW HIRING: Thai-Speaking Customer Support | Up to PHP 110K + PHP 20K Sign-On Bonus*


*Work Setup:* Work From Home

*Schedule:* Shifting / Night Shift

*Openings:* 20 Slots | ASAP Hiring - September 2026

*Salary:* Up to PHP 110,027.33 + PHP 20,000 Sign-On Bonus + Incentives


*QUALIFICATIONS:*

- Fluent in Thai (spoken and written) - able to communicate professionally and handle complex conversations

- With good English communication skills (training and systems are in English)

- Open to candidates with or without BPO experience - freshers welcome

- Collections or Order-to-Cash (O2C) experience is an advantage but not required

- Must be eligible to work in the Philippines - valid work visa / Temporary Resident Visa (TRV) accepted for non-Filipino applicants


*RESPONSIBILITIES:*

- Handle customer inquiries in Thai and English via phone, chat, and email

- Assist with account-related concerns, billing inquiries, and service requests

- Deliver excellent customer service and resolve issues efficiently

- Accurately document all customer interactions

- Meet quality, productivity, and customer satisfaction targets


*BENEFITS:*

- HMO + Life Insurance

- Paid Training

- Free Parking & Company Events

- Opportunity for Permanent Employment

- PHP 20K Sign-On Bonus + Performance Incentives

Key Skills

7 Skills
Customer Service Thai International BPO Order to Cash Thai Language Good Communication skills and ability to handle client escalations and client calls in English language. international bpo experience - voice

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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Location NA, kenya
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