TP- CSR- Healthcare Account - Mandaluyong - Up to PHP 31K

Teleperformance - Customer Service Representative - Healthcare Account - EDSA Greenfield, Mandaluyong - Up to PHP 31K - Onsite*

*Company:* Teleperformance

*Location:* EDSA Greenfield, Mandaluyong - Onsite (WFO)

*Account:* Healthcare Account - Voice / Non-Voice

*Salary:* Up to PHP 31,000 Package

*Work Setup:* Full-Time, Onsite, Shifting Schedule

*About the Company:*

Join Teleperformance, the world's largest CX company, for a stable Healthcare Account in EDSA Greenfield. Teleperformance offers up to PHP 31,000 salary package for this account.

*Job Description:*

We are looking for Customer Service Representatives to handle healthcare inquiries with empathy and professionalism for our Healthcare Account.

*Responsibilities:*

- Handle healthcare inquiries with empathy and professionalism

- Assist customers with benefits, claims, and account concerns

- Provide accurate information while ensuring HIPAA compliance

- Document interactions and maintain quality standards

- Meet KPIs and deliver excellent customer experience

*Qualifications:*

- HS grad (old curriculum) or SHS grad accepted

- At least 6 months BPO / CCE experience required

- Good English communication skills

- Willing to work onsite in EDSA Greenfield

- Open to shifting schedule

- Can start ASAP

*Benefits:*

- Up to PHP 31,000 salary package

- HMO plus government benefits

- Paid training from Day 1

- Career growth and promotion opportunities

- Work with a global leader in CX