Trainer-H&R Block Seasonal Account
Job Description
Key Skills
3 candidate(s) have already applied for this Job. Apply now
Job Description:
Training & Development Delivery work focuses on delivering/providing training for the general workforce and
targeted functional/technical areas including:
•Delivering training materials including presentation materials, training guides/manuals, course
evaluations, etc.
•Coordinating training schedule based on training requirements
•Positions on this level have comprehensive knowledge of the specific discipline or the broader area in
which the position operates.
•Executes specialized projects and activities and typically works according to set principles.
•Usually generates and initiates own workload and doesn’t need instructions or guidelines.
•Might supervise work of less experienced professionals, provide professional expertise and take
responsibility for the end-product.
•Positions at this level are expected to significantly improve the day-to-day activities/processes.
•Manages and oversee the implementation of short-term activities within the team.
•Decisions are of an operational nature within a defined scope.
•Positions on this level deliver their share of professional responsibilities focusing on professional
excellence.
•Typically manages a team of Individual Contributor co-workers.
Qualifications :
• 6 months to 1 year of Training Experience in the BPO Industry
• Minimum of 2 years’ experience in the BPO Industry
• Familiarity with adult learning principles, curriculum design, or training methodologies.
• Demonstrated proficiency in English communication (oral and written).
• Strong presentation, facilitation, and interpersonal skills.
• Ability to adapt training delivery to different learning styles and paces
• Experience in instructional design or Learning & Development is a plus.
• Proficiency in using learning management systems (LMS) and training tools
***Recruitment Process:***
***>Eligibility Check***
***>Quick Screening with CorpTA***
***>Demo Materials Preparation (to be sent via email)***
***>Final Interview and Demo Presentation with HM Virtually (Graveyard Schedule)***
Role
Process Trainer
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Contracting Counsel Associate Manager
Gratitude Inc4 - 5 Year(s)
₱ 2 - ₱ 3K p.m
Manila, Philippines
Custom Software Engineer | IBM Db2 & Natural |
Gratitude Inc5 - 20 Year(s)
Confidential
Manila, Philippines
Csr Financial Account-Taskus pasig
Gratitude Inc1 - 18 Year(s)
₱ 18 - ₱ 34K p.m
Manila, Philippines
2 - 4 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
MARKETING OPERATIONS MANAGER
Gratitude Inc4 - 7 Year(s)
₱ 120 - ₱ 150K p.m
Manila, Philippines
PHRN – Grievance & Case Appeals Specialist
Gratitude Inc1 - 10 Year(s)
₱ 45 - ₱ 47K p.m
Manila, Philippines
CSR Multilingual Language - Thai
Gratitude Inc0 - 20 Year(s)
₱ 60 - ₱ 60.95K p.m
Manila, Philippines
USRN Trainer (Assistant Manager Level)
Gratitude Inc2 - 3 Year(s)
Confidential
Manila, Philippines
Customer Service Representative (Call Center Agent)
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
Data Platform Engineer - Salesforce CRM Analytics
Gratitude Inc3 - 21 Year(s)
Confidential
Manila, Philippines

