Trainer - HR

Gratitude Inc

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3 hours ago

Trainer - HR

2-10 Year(s)

Manila

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Job Description

Key Skills

Training Adult learning principles and techniques new AI advancements (like LLMs)

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ACCOUNT/CATEGORY/CAMPAIGN: H&R Block Seasonal Account

EMPLOYMENT: Contractual until the end of April 2027
SALARY: ₱25,500 – ₱35,000 max basic, up to ₱2,500 performance-based bonus
WORK LOCATION/SET UP: On-Site in Sucat
SHIFT SCHEDULE: Shifting Schedule

Role Overview

Training & Development Delivery work focuses on delivering/providing training for the general workforce and targeted functional/technical areas including:

Delivering training materials including presentation materials, training guides/manuals, course evaluations, etc.
Coordinating training schedule based on training requirements
Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates
Executes specialized projects and activities and typically works according to set principles
Usually generates and initiates own workload and doesn't need instructions or guidelines
Might supervise work of less experienced professionals, provide professional expertise, and take responsibility for the end-product
Positions at this level are expected to significantly improve the day-to-day activities/processes
Manages and oversees the implementation of short-term activities within the team
Decisions are of an operational nature within a defined scope
Positions on this level deliver their share of professional responsibilities focusing on professional excellence
Typically manages a team of Individual Contributor co-workers

Qualifications

6 months to 1 year of Training Experience in the BPO Industry – required
Minimum of 2 years' experience in the BPO Industry – required
Familiarity with adult learning principles, curriculum design, or training methodologies
Demonstrated proficiency in English communication (oral and written)
Strong presentation, facilitation, and interpersonal skills
Ability to adapt training delivery to different learning styles and paces
Experience in instructional design or Learning & Development is a plus
Proficiency in using learning management systems (LMS) and training tools

Why Join?

Competitive salary: ₱25,500 – ₱35,000 max basic + up to ₱2,500 performance-based bonus
Prime Sucat location
Career growth in training and development
Dynamic and supportive team environment

Role

Training & Development

Timings

Rotational Shifts (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

Human Resources

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