Trainer - UK Financial Collections
Gratitude IncTrainer - UK Financial Collections
Job Description
Key Skills
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Qualifications:
• Bachelor's Degree
• 2-4 years work experience in UK/US/AU collections, banking operations, and training in a call center or shared services environment
• Basic understanding of training methodologies applied on virtual and F2F instructor-led classes.
• Excellent communication & feedback/coaching Skills
Key Skills:
• Strong knowledge of UK collections domain, regulations, and bucket flows.
• Excellent communication and coaching skills for training teams.
• Proficiency in MS Office.
Responsibilities: Training new hires, coaching agents, managing quality metrics, and ensuring compliance with financial regulations.
Recruitment Process:
Role
Corporate Finance
Timings
Day Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Functional Area
Banking / Financial Services
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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