Trainer - UK Financial Collections
Gratitude IncTrainer - UK Financial Collections
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Qualifications:
• Bachelor's Degree
• 2-4 years work experience in UK/US/AU collections, banking operations, and training in a call center or shared services environment
• Basic understanding of training methodologies applied on virtual and F2F instructor-led classes.
• Excellent communication & feedback/coaching Skills
Key Skills:
• Strong knowledge of UK collections domain, regulations, and bucket flows.
• Excellent communication and coaching skills for training teams.
• Proficiency in MS Office.
Responsibilities: Training new hires, coaching agents, managing quality metrics, and ensuring compliance with financial regulations.
Role
Account Manager
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
1 - 2 Year(s)
₱ 40 - ₱ 55K p.m
Manila, Philippines
Quality Assurance Analyst
Gratitude Inc2 - 4 Year(s)
₱ 80 - ₱ 85K p.m
Manila, Philippines
MARKETING OPERATIONS MANAGER
Gratitude Inc4 - 7 Year(s)
₱ 120 - ₱ 150K p.m
Manila, Philippines
B2B Collections (OTC & A/R)
Gratitude Inc1 - 4 Year(s)
₱ 30 - ₱ 47K p.m
Manila, Philippines
CSR Travel Account -EXL MOA
Gratitude Inc1 - 21 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Customer Service Representative
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines
CSR- Retail Account -Fairview
Gratitude Inc1 - 25 Year(s)
₱ 25 - ₱ 29K p.m
Manila, Philippines
NOW HIRING | ASTER COLLECTIONS ACCOUNT | UP TO ₱47,000
Gratitude Inc1 - 3 Year(s)
₱ 34 - ₱ 47K p.m
Manila, Philippines
SQL Technical Support – Voice
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
Senoir GCP Cloud Architect - SAP AMS Engagement (Urgent
Gratitude Inc10 - 15 Year(s)
Confidential
Manila, Philippines