Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Travel / International Voice Account Representative (GDS)

161 Views 3 days ago
Experience 0–5 Year(s)
₱
Salary ₱ 35 – 37K p.m
Location Manila
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Job Description

WORK SETUP: Onsite

WORK SHIFT: Night Shift / Shifting Schedule

SALARY: Up to ₱37,000 package (Basic + Allowance)


Role Overview

We are hiring for a Travel / International Voice Account! If you have GDS experience and enjoy helping customers with travel-related inquiries, this is the opportunity for you. Join our growing team and build your career in the travel industry.


Key Responsibilities

Handle inbound customer calls for travel-related inquiries


Assist customers with bookings, reservations, and itinerary changes


Process flight changes, cancellations, and rebookings using GDS platforms


Resolve customer concerns and escalate complex issues


Document interactions accurately in the system


Meet quality, productivity, and customer satisfaction goals


Qualifications

WITH 6 MONTHS OF GDS EXPERIENCE – required


GDS experience MUST BE CLEARLY INDICATED IN YOUR CV/RESUME.


At least Senior High School Graduate OR High School Graduate under the Old Curriculum – required


Open to working on a Night Shift schedule


Willing to work on a shifting schedule


DO NOT ENDORSE IF WITHOUT GDS EXPERIENCE.


Why Join?

Competitive salary: up to ₱37,000 package (Basic + Allowance)


Exciting travel and international account


Career growth in the travel industry


Dynamic and supportive team environment

Key Skills

3 Skills
GDS BPO Voice Process Travel Accounts

Role Specifications

Role
Travel Consultant
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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