Travel / International Voice Account Representative (GDS)
Job Description
WORK SETUP: Onsite
WORK SHIFT: Night Shift / Shifting Schedule
SALARY: Up to ₱37,000 package (Basic + Allowance)
Role Overview
We are hiring for a Travel / International Voice Account! If you have GDS experience and enjoy helping customers with travel-related inquiries, this is the opportunity for you. Join our growing team and build your career in the travel industry.
Key Responsibilities
Handle inbound customer calls for travel-related inquiries
Assist customers with bookings, reservations, and itinerary changes
Process flight changes, cancellations, and rebookings using GDS platforms
Resolve customer concerns and escalate complex issues
Document interactions accurately in the system
Meet quality, productivity, and customer satisfaction goals
Qualifications
WITH 6 MONTHS OF GDS EXPERIENCE – required
GDS experience MUST BE CLEARLY INDICATED IN YOUR CV/RESUME.
At least Senior High School Graduate OR High School Graduate under the Old Curriculum – required
Open to working on a Night Shift schedule
Willing to work on a shifting schedule
DO NOT ENDORSE IF WITHOUT GDS EXPERIENCE.
Why Join?
Competitive salary: up to ₱37,000 package (Basic + Allowance)
Exciting travel and international account
Career growth in the travel industry
Dynamic and supportive team environment
Key Skills
3 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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