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GRATITUDE INC
APAC · AFRICA · U.S.A

URGENT HIRING | Multilingual Customer Support – Thai Speaker

400 Views 1 week ago
Experience 0–5 Year(s)
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Salary Confidential
Location Manila
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Job Description


Are you fluent in Thai? 

We are urgently hiring Thai-speaking professionals for an onsite customer support role in Quezon City ( must live in philippine and be eligible to work there)
Location: Quezon City, Philippines
Work Setup: Onsite
Schedule: Shifting / Night Shift
Headcount: 34
Target Start Date: August 10, 2026
Salary: very attractive 
Sign-On Bonus: ₱20,000 + incentives + base salary


What We're Looking For
Fluent and spontaneous in Thai
Able to communicate effectively in Thai in a professional environment
Able to understand complex conversations and implied meanings in Thai
Working knowledge of English is required, as training and client systems are in English
Open to candidates with or without BPO experience
Previous collections experience is highly preferred but not required
Knowledge of the Order-to-Cash (O2C) process is an advantage
Willing and legally authorized to work in the Philippines


Your Responsibilities
Handle inbound and outbound customer interactions through phone, chat, email, and other channels.
Provide customer support in Thai and English.
Assist with account inquiries, billing concerns, service requests, and product information.
Resolve customer concerns professionally and efficiently.
Accurately document customer interactions.
Meet quality, productivity, attendance, and customer satisfaction targets.
Build positive customer relationships through effective communication and problem-solving.


Benefits
₱20,000 Sign-On Bonus
Incentives
Health Insurance
Life Insurance
Free Parking
Company Events
Paid Training
Promotion opportunities


Eligibility
Candidates must be legally authorized to work in the Philippines.
Non-Filipino applicants may apply if they hold a valid Philippine working visa or an eligible Temporary Resident Visa.
Fluent Thai speaker? Don't miss this opportunity. Apply now!
#ThaiJobs #BPOJobs #HiringPH #QuezonCityJobs #MultilingualJobs #CustomerServiceJobs #PhilippinesJobs #BPOHiring

Skills
Thai Language
Thai-English Communication
Customer Service
Multilingual Customer Support
BPO
Collections
Order-to-Cash (O2C)
Inbound Customer Service
Outbound Customer Service
Communication Skills


Industry
BPO / Customer Service
Function & Role (Unified)
Customer Service Representative / Multilingual Customer Support Representative




Key Skills

3 Skills
Customer Service BPO Skills Thai Language

Role Specifications

Role
Chat Support Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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