Urgent Hiring - Operations Supervisor(BPO) - Cebu
Job Description
NOW HIRING: OPERATIONS SUPERVISOR – RETAIL BANKING
Location: Cebu City
Salary Package: ₱45,000
Work Setup: Onsite | Night Shift
Open Positions: 15
Start Date: ASAP (December 2026)
Qualifications:
- At least 1 year of BPO experience as a Supervisor or SME.
- BFSI experience preferred; Retail Banking is an advantage.
- Open to candidates from other LOBs (Credit Cards, Loans, Collections, Healthcare, Telco, Retail, Travel, and Technology).
- Experience handling team performance, AHT, and CSAT.
- Strong verbal and written communication skills.
- No outstanding or delinquent financial obligations.
- Willing to work onsite in Cebu on a night shift.
- Available to start as early as December 2026.
Interested applicants?
Limited slots available. Apply now!
Key Skills
1 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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