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GRATITUDE INC
APAC · AFRICA · U.S.A

(URGENT) Marketing Operations Manager

431 Views 2 weeks ago
Experience 4–7 Year(s)
₱
Salary Confidential
Location Manila
99 candidate(s) already applied

Job Description


About the Role

We are looking for a skilled Marketing Operations Manager to support Growth Marketing initiatives in the Philippines. The role will focus on marketing automation, campaign execution, lead lifecycle management, data governance, performance reporting, ABM programs and process optimization.

The candidate will work closely with Growth, Sales and Product Marketing teams to build scalable marketing processes and improve campaign and demand-generation performance.

Key Responsibilities

  • Build, execute and optimize automated marketing campaigns across email, paid, social and ABM channels.

  • Manage segmentation, lead scoring and nurturing journeys using Marketo or similar marketing automation platforms.

  • Manage campaign tracking, QA, deployment and reporting.

  • Maintain marketing technology platforms including Salesforce, Marketo and LinkedIn Campaign Manager.

  • Ensure data quality, hygiene, deduplication, enrichment and lead routing.

  • Build dashboards and reports covering funnel metrics, pipeline contribution and campaign ROI.

  • Analyze campaign performance and provide actionable insights.

  • Support ABM campaigns using Demandbase, 6sense, Terminus or similar platforms.

  • Partner with Sales teams to improve lead handoff and ABM processes.

  • Identify workflow bottlenecks and implement automated solutions.

  • Create SOPs, documentation and training materials.

  • Drive continuous improvement of marketing operations processes.

Required Skills

  • Marketing Operations

  • Growth Marketing

  • Marketing Automation

  • Salesforce CRM

  • Campaign Management

  • Campaign Execution

  • Lead Lifecycle Management

  • Lead Scoring

  • Lead Nurturing

  • Segmentation

  • Data Management

  • Data Governance

  • LinkedIn Campaign Manager

  • ABM

  • Demandbase / 6sense / Terminus

  • Dashboard & Reporting

  • Funnel Analytics

  • Campaign Performance Analysis

  • Pipeline Analytics

  • ROI Analysis

  • Process Optimization

  • Stakeholder Management

  • Project Management

Required Experience

  • 4–7 years of experience in Marketing Operations or Growth Marketing.

  • Hands-on experience with Salesforce CRM and Marketo/MAP.

  • Experience in marketing automation, campaign execution, lead lifecycle, segmentation and nurturing.

  • Experience with LinkedIn Campaign Manager.

  • Exposure to ABM platforms such as Demandbase, 6sense or Terminus is preferred.

  • Experience with dashboards, analytics and campaign performance reporting.

  • Strong project management and stakeholder management skills.

Pre-Screening Questions

  1. How many years of experience do you have in Marketing Operations/Growth Marketing?

  2. What is your hands-on experience with Salesforce and Marketo/MAP?

  3. Have you managed marketing automation, lead lifecycle, segmentation and nurturing campaigns?

  4. Have you used LinkedIn Campaign Manager or ABM platforms such as Demandbase/6sense?

  5. Which dashboards and analytics tools have you used?

  6. Can you describe a marketing process or workflow that you automated or improved?

  7. What is your current/last drawn salary?

  8. What is your expected salary?

Important Note

Former employees of Teleperformance are not eligible for rehire, either directly or through a third party.


Key Skills

10 Skills
CRM (Customer relationship Management) Data Analysis Email Marketing Project management social media marketing Marketing Automation Data Management Marketo ABM expertise Salesforce CRM

Role Specifications

Role
Marketing Manager
Timings
Day Shift (Permanent)
Industry
Advertising / PR / MR / Events
Work Mode
Hybrid
Process
Non-Voice
Functional Area
Banking / Financial Services

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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