US Healthcare Support Specialist (Appointment Scheduling & Billing)

Gratitude Inc

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1 day ago

US Healthcare Support Specialist (Appointment Scheduling & Billing)

0-4 Year(s)

₱ 20 - ₱ 25K p.m

Manila (Taguig, Makati)

Job Description

Key Skills

Care and Health Services Customer Service

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WORK SETUP: Shifting Schedule

Role Overview:
Support a US Healthcare account by managing appointment scheduling and handling billing inquiries. You will be the primary point of contact for patients and healthcare providers.

Key Responsibilities:

Schedule and confirm patient appointments.
Address billing inquiries and resolve discrepancies.
Coordinate with healthcare providers and insurance companies.
Maintain accurate patient records.

Qualifications:

Min. 6 months BPO experience preferred.
Experience in healthcare/medical accounts is a plus.
Excellent communication and problem-solving skills.
Must be based in Metro Manila (Taguig/Makati only). Out-of-range locations will be declined.

Why Join?

Php 25,000 package.
Night Differential + Performance bonuses.

Role

Billing Agent

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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