US Telco Customer Support Representative (BPO)
Gratitude IncUS Telco Customer Support Representative (BPO)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
WORK SETUP: Shifting Schedule
Role Overview:
Join a dynamic BPO team supporting a US Telco account. You will handle customer inquiries, troubleshoot service issues, and provide exceptional support to ensure customer satisfaction.
Key Responsibilities:
Respond to customer concerns via phone and email.
Troubleshoot technical and billing issues.
Escalate complex cases to appropriate teams.
Document interactions accurately in the system.
Qualifications:
Min. 6 months BPO experience required.
Excellent English communication skills.
Must be based in Metro Manila (Taguig/Makati only).
Amenable to shifting schedules.
Why Join?
Up to Php 25,000 allowance + Night Differential.
Performance-based bonuses
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
1768214289.png)
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
AIRLINE ACCOUNT – CUSTOMER SERVICE REPRESENTATIVE
Gratitude Inc1 - 6 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
CSR Healthcare account/Insurance Account -Moa
Gratitude Inc1 - 13 Year(s)
₱ 22 - ₱ 24K p.m
Manila, Philippines
HR Service Delivery Assoc Manager (CL 8)
Gratitude Inc7 - 8 Year(s)
₱ 100 - ₱ 150K p.m
Manila, Philippines
1 - 18 Year(s)
₱ 95 - ₱ 100K p.m
Manila, Philippines
Microsoft Azure PaaS
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
SAP Sales & Distribution (SD) / Senior Consultant
Gratitude Inc10 - 15 Year(s)
Confidential
Manila, Philippines
Senior Business Intelligence Manager-WFM
Gratitude Inc1 - 2 Year(s)
₱ 110 - ₱ 180K p.m
Manila, Philippines
Scheduler (Workforce Scheduler)
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
Card Services Product Trainer -Financial Program
Gratitude Inc2 - 5 Year(s)
₱ 30 - ₱ 40K p.m
Manila, Philippines
CSR insurance Account -WNS Alabang site
Gratitude Inc1 - 22 Year(s)
₱ 20 - ₱ 23K p.m
Manila, Philippines