US Telco Customer Support Representative (BPO)
Gratitude IncUS Telco Customer Support Representative (BPO)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
WORK SETUP: Shifting Schedule
Role Overview:
Join a dynamic BPO team supporting a US Telco account. You will handle customer inquiries, troubleshoot service issues, and provide exceptional support to ensure customer satisfaction.
Key Responsibilities:
Respond to customer concerns via phone and email.
Troubleshoot technical and billing issues.
Escalate complex cases to appropriate teams.
Document interactions accurately in the system.
Qualifications:
Min. 6 months BPO experience required.
Excellent English communication skills.
Must be based in Metro Manila (Taguig/Makati only).
Amenable to shifting schedules.
Why Join?
Up to Php 25,000 allowance + Night Differential.
Performance-based bonuses
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
1768214289.png)
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CSR Financial account(SNL)-Wns Eastwood
Gratitude Inc0 - 15 Year(s)
₱ 10 - ₱ 15K p.m
Manila, Philippines
Customer Service Representative - Up to 35,000* Monthly Pay Package
TATA Consultancy Services0 - 10 Year(s)
₱ 20 - ₱ 35K p.m
Manila, Philippines
Sr. Network Engineer
Gratitude Inc10 - 13 Year(s)
₱ 300 - ₱ 304K p.m
Manila, Philippines
Senior GCP Cloud Architect – SAP
Gratitude Inc10 - 15 Year(s)
₱ 10 - ₱ 15K p.m
Manila, Philippines
MuleSoft Developer | API Integration | Hybrid | Taguig
Gratitude Inc5 - 10 Year(s)
₱ 150 - ₱ 160K p.m
Manila, Philippines
Australian Telco Dayshift account -Alabang
Gratitude Inc1 - 15 Year(s)
₱ 19 - ₱ 29.5K p.m
Manila, Philippines
Senior Data Engineer - CL10
Gratitude Inc2 - 14 Year(s)
Confidential
Manila, Philippines
Operations Supervisor (Telco / Telco Sales)
Gratitude Inc1 - 30 Year(s)
₱ 30 - ₱ 40K p.m
Manila, Philippines
Application Lead for Microsoft Azure PaaS
Gratitude Inc5 - 8 Year(s)
Confidential
Manila, Philippines
CSR -Airline Account (GDS)
Gratitude Inc1 - 12 Year(s)
₱ 28 - ₱ 30K p.m
Manila, Philippines