USRN QA Specialist (Non-Voice)
Gratitude IncUSRN QA Specialist (Non-Voice)
Job Description
Key Skills
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Job title: USRN QA Specialist (Non-Voice)
Account: El Paso & Hartford Account
Work setup: Hybrid/TWFH
Work schedule: Shifting
Salary budget: PHP 60,000 package (Fixed and non-negotiable)
Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)
Start date: ASAP
Qualifications:
• At least 1 year of bedside experience
• 1-2 years of BPO/CPO Utilization Review/Utilization Management experience.
• QA experience for at least 1 year.
License:
• Active USRN
Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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