USRN Supervisor
Job Description
Key Skills
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Acepting candidates with expired licenses as long as it is not more than 12 months since expiration and license is for mainland.
The company will also be the one that will provide cost and processing fee for renewal of expired license but candidate will be binded to the company from date hired to 6 months of stay in the company.
USRN Supervisor
Salary: PHP 60,000 - PHP 80,000 Basic Salary
+ 3,600 Optum Allowance (+PHP 1400 Transporation Allowance for Makati and Taguig Hire) + PHP 15,000 USRN Allowance
Work Setup/Shift Schedule: Night Shift; Observes US Holidays; Hybrid
Site: QC; Taguig; Makati; Muntinlupa; Cebu
SG Level: 26
Requisition: 2100102
Hiring Process: HRI > Domain (L2 Domain if necessary)
>Active USRN Mainland license
>Minimum 2 years leadership role in BPO Healthcare
>Active mainland USRN License with minimum of 2 years of experience in ER/Med-Surg/Critical Care Units/OR
Generally, reviews medical claims for medical necessity, but not limited to the following:
• Assess and interprets customer needs, requirements and medical records,
• Identifies solutions to non-standard requests and problems,
• Solves moderate to complex problems and do analysis with it, works with minimal guidance, translates clinical concepts into practice, provides explanations and information for difficult issues
Primary Responsibilities:
• Owns output at task level
• Work is generally limited to own function
• Sets priorities for the team to ensure task completion
• Coordinates work activities with other supervisors
• Develops plans to meet short-term objectives
• Identifies and resolves operational problems using defined processes, expertise and judgment
• Decisions are guided by policies, procedures and business plan
• Product, service or process decisions are most likely to impact individual employees and/or customers (internal or external)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Positions in this function require various nurse licensure and may require certification based on role and grade level. Licensure includes RN and LPN/LVN , depending on grade level, with current unrestricted licensure in applicable state. Roles are responsible for retrospective review of medical claims and application of medical and reimbursement policies. *Employees in jobs labeled with ‘SCA’ must support a government Service Contract Act (SCA) agreement.
Role
Team Leader
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
NA
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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