USRN Team Leader
Job Description
Job title: USRN Team Leader (Non-Voice)
Account/s: El Paso & Hartford Account
Work setup: Temporary WFH
Work schedule: Shifting
Salary budget: PHP 60,000 package (Fixed and non-negotiable)
Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)
Start date: ASAP
Headcount:
Qualifications:
• At least 2-3 years of BPO/CPO Utilization Management experience.
• At least 1 year of people-manager/ relevant experience.
• Active USRN (any mainland license)
Recruitment Process:
• Validation
• Talkpush profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding
Screening notes:
• Current location and preferred site to work
• Do you have an active USRN license? Provide the validity date
• Years of Utilization Management experience
• Years of people-manager/ team leader/supervisor experience
• How much is your last drawn salary?
• What are your salary expectations?
• Notice period
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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