USRN Training Program Manager

WORK SETUP: Temporary WFH

WORK SCHEDULE: Shifting

SALARY: ₱75,000 – ₱85,000 package

LOCATIONS: BGC Taguig, Cebu, Davao, Clark Pampanga

START DATE: ASAP

This role combines clinical expertise, Utilization Management experience, and leadership to drive training effectiveness and operational readiness. You will oversee training teams, ensure clinical competency, and align training initiatives with client requirements and organizational goals.


Key Responsibilities

Lead and manage training programs for Utilization Management teams


Oversee new hire training, upskilling, and continuing education initiatives


Ensure training content aligns with clinical guidelines, HIPAA standards, and client requirements


Utilize Kirkpatrick Learning Effectiveness model to measure and improve training outcomes


Supervise, mentor, and develop training staff and facilitators


Collaborate with operations, quality, and client stakeholders to address learning gaps


Manage training budgets, resources, and schedules


Drive continuous improvement in training methodologies and program effectiveness


Qualifications

Experience:


At least 1 year of recent clinical/hospital or similar experience – required


At least 2 years of Utilization Management experience – required


At least 2 years of recent supervisory or managerial experience – required


At least 1 year of trainer experience in a CPO/BPO environment – required


Education:


Graduate of an accredited Registered Nursing Program or Doctor of Medicine degree


Current, unrestricted license as RN or MD in the Philippines and/or US


Certifications:


Active USRN license (any state) – required


Teaching credentials or certification is a plus


Additional Skills:


Experience in effective knowledge transfer using Kirkpatrick Learning Effectiveness model


Strong clinical background in orthopedics, emergency room, intensive care, neurology, occupational medicine, or rehabilitation is useful


Management or supervisory skills


Microsoft environment skills


Experience in Utilization Review, Utilization Management, Coding, Back Office, Organizational Development, and other CPO-related processes


Why Join?

Competitive salary: ₱75,000 – ₱85,000 package


Temporary WFH setup


Multiple locations across the Philippines


Leadership role in clinical training and program management


Career growth in Utilization Management and Training leadership