USRN Training Program Manager

USRN Training Program Manager

Account: Hartford Account
Work Setup: Temporary WFH
Work Schedule: Shifting
Salary: PHP 75,000 – 85,000 package
Location: BGC Taguig, Cebu, Davao, or Clark, Pampanga
Start Date: ASAP
Headcount: 1

Job Overview

We are looking for an experienced USRN Training Program Manager with a strong clinical background, Utilization Management experience, supervisory or managerial experience, and proven training experience in a CPO/BPO environment.

The ideal candidate will have strong knowledge-transfer and training capabilities, combined with clinical expertise and experience supporting healthcare-related processes.

Qualifications

• At least 1 year of recent and relevant clinical, hospital, or similar experience.

• At least 2 years of Utilization Management experience.

• At least 2 years of recent and relevant supervisory or managerial experience.

• Graduate of an accredited Registered Nursing Program or Doctor of Medicine degree.

• Current, unrestricted RN or MD license in the Philippines and/or US.

• Experience in Utilization Review, Utilization Management, Coding, Back Office, Organizational Development, or other CPO-related processes.

• Experience in effective knowledge transfer using Kirkpatrick Learning Effectiveness.

• Teaching credentials or certification is an advantage.

• Strong clinical background in areas such as orthopedics, emergency room, intensive care, neurology, occupational medicine, or rehabilitation is preferred.

• At least 1 year of trainer experience in a CPO/BPO environment.

• Strong management or supervisory skills.

• Proficiency in the Microsoft Office environment.

Required Certification / Credential

• USRN – Any State

Recruitment Process

1. Validation

2. Talkpush profile creation

3. HR Interview

4. Hiring Manager Interview

5. Onboarding

Candidate Questionnaire

Interested candidates are requested to complete the pre-screening questionnaire:

 https://myglit.com/lateral/cref/907c235156

Pre-Screening Questions

1. What is your current location, and which site do you prefer to work from: BGC Taguig, Cebu, Davao, or Clark, Pampanga?

2. Do you have an active USRN license? If yes, please provide the validity date.

3. How many years of Utilization Management experience do you have?

4. How many years of supervisory or managerial experience do you have?

5. How many years of trainer experience do you have, particularly in a CPO/BPO environment?

6. What was your last drawn salary?

7. What are your salary expectations?

8. Can you start immediately once hired?

Kindly ensure that you upload your latest CV in PDF format with screening notes based on the JD provided.