Vietnamese Bilingual CSR- Premium Pay + Language Allowance
73 Views
21 hours ago
Experience
0–12 Year(s)
₱
Salary
₱ 70 – 80.15K
p.m
Location
Manila
2 candidate(s) already applied
Job Description
Vietnamese Bilingual Customer Service Representative | No Experience Needed | Premium Pay + Language Allowance
*Company: Iquor
- Premium Bilingual Account
*Location:* Philippines - Hybrid / Onsite Options Available
*Industry:* BPO - Vietnamese Bilingual Account
*Work Setup:* Hybrid / Onsite | Shifting Schedule | Full-time
*Vacancies:* Multiple - Urgent Hiring
*Job Overview:*
Premium Pay for Vietnamese Speakers! Earn a competitive salary + Vietnamese Language Allowance. We are hiring Vietnamese Bilingual Customer Service Representatives for a premium account. No BPO experience required - paid training from Day 1!
*Responsibilities:*
- Provide support to Vietnamese customers via phone, chat, and email
- Communicate fluently in Vietnamese and English
- Assist with billing inquiries, service requests, and account concerns
- Deliver excellent customer experience and issue resolution
- Accurately document customer interactions
- Meet quality, productivity, and CSAT targets
*Qualifications:*
- Native / Fluent in Vietnamese - Spoken and Written (Required)
- Good English communication skills
- No BPO experience needed - Fresh graduates welcome to apply
- Collections / O2C knowledge is a plus
- Open to Filipino and Foreign nationals with valid TRV / Work Visa / ACR
- Willing to work hybrid / onsite on a shifting schedule
- Can start ASAP
*Benefits & Perks:*
- Competitive salary package + Premium Vietnamese language allowance
- Performance incentives and monthly bonuses
- Paid training from Day 1
- HMO coverage + Government-mandated benefits
- Career growth and fast promotion opportunities
- Supportive work culture and stable premium account
Key Skills
7 Skills
Call Center
Vietnamese
BPO Voice Process
International Call Centre
Fluent in Vietnamese and English
Order to Cash
Vietnamese Language
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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