Voice Agent - Telco Campaign - ResultsCX Cebu

Gratitude Inc

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2 days ago

Voice Agent - Telco Campaign - ResultsCX Cebu

1-18 Year(s)

₱ 20 - ₱ 25K p.m

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process BPO Skills BPO Call center Call centre voice

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Voice Agent - Telco Campaign - ResultsCX Cebu - Virtual Hiring*

Location: Cebu City - Onsite | Salary: Up to PHP 25,000 Package

*ABOUT US - JOIN OUR TELCO TEAM IN CEBU:*

Join *ResultsCX Cebu for our Telecommunications Account*! We are hiring Customer Service Representatives with salary up to *PHP 25,000 package* depending on your BPO experience. Virtual interview process available!

*PERKS & BENEFITS:*

- PHP 20,000 package for 6 to 23 months BPO experience

- PHP 25,000 package for 24 months and up BPO experience

- HMO and other benefits

- Paid training from day one

- Career growth opportunities

- Virtual interview process - Apply from home!

*YOUR ROLE:*

- Handle telecommunications customer inquiries via voice channel

- Provide troubleshooting and account support

- Resolve customer issues efficiently and professionally

- Maintain high customer satisfaction scores

- Achieve KPIs and quality targets

*QUALIFICATIONS:*

- Education: At least High School Graduate (Old Curriculum) or Senior High School Graduate

- Experience: Minimum 6 months BPO voice experience required

- Communication: Strong communication skills in English

- Work Setup: Willing to work onsite in Cebu City

- Schedule: Can work on a shifting schedule and start ASAP

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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