Voice Agent - Telco Campaign - ResultsCX Cebu
Job Description
Voice Agent - Telco Campaign - ResultsCX Cebu - Virtual Hiring*
Location: Cebu City - Onsite | Salary: Up to PHP 25,000 Package
*ABOUT US - JOIN OUR TELCO TEAM IN CEBU:*
Join *ResultsCX Cebu for our Telecommunications Account*! We are hiring Customer Service Representatives with salary up to *PHP 25,000 package* depending on your BPO experience. Virtual interview process available!
*PERKS & BENEFITS:*
- PHP 20,000 package for 6 to 23 months BPO experience
- PHP 25,000 package for 24 months and up BPO experience
- HMO and other benefits
- Paid training from day one
- Career growth opportunities
- Virtual interview process - Apply from home!
*YOUR ROLE:*
- Handle telecommunications customer inquiries via voice channel
- Provide troubleshooting and account support
- Resolve customer issues efficiently and professionally
- Maintain high customer satisfaction scores
- Achieve KPIs and quality targets
*QUALIFICATIONS:*
- Education: At least High School Graduate (Old Curriculum) or Senior High School Graduate
- Experience: Minimum 6 months BPO voice experience required
- Communication: Strong communication skills in English
- Work Setup: Willing to work onsite in Cebu City
- Schedule: Can work on a shifting schedule and start ASAP
Key Skills
6 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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