We are Hiring: Manager, Pre-sales and Solutions

Gratitude Inc

9 Views

6 hours ago

We are Hiring: Manager, Pre-sales and Solutions

5-10 Year(s)

Manila (Taguig)

Job Description

Key Skills

Communication Communications Detail oriented Service Desk "bid management" College Graduate pre-sales experience in Service Desk (BPO)

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We are seeking an experienced Manager, Pre-sales and Solutions to lead pre-sales, solution design, and bid management for Service Desk/BPO opportunities. The ideal candidate has a strong background in IT consulting, P&L management, strategic sales, and large bid management, with the ability to develop winning solutions, drive business growth, and build lasting client relationships.

Responsibilities

Lead the solution design and overall strategy for major Service Desk and End-User Services bids.
Drive business development, pipeline growth, and strategic pre-sales initiatives.
Manage bid activities in compliance with the Business Engineering Management Framework (BEMF).
Develop compelling proposals and collaborate with cross-functional teams to deliver winning solutions.
Standardize bid tools, best practices, and knowledge repositories to improve proposal efficiency.
Support sales-to-delivery transition and ensure successful project handovers.
Contribute to solution architecture, expert enablement programs, and Communities of Practice.
Build and maintain strong relationships with clients and executive stakeholders.
Represent the organization at industry forums and networking events to strengthen market presence.
Drive continuous improvement in pre-sales processes, solution offerings, and business development strategies.

Work Schedule

Shift: Mid Shift
Work Set-up: Hybrid – Taguig
Start Date: ASAP

Eligibility Requirements:

College graduate.
Minimum of 5 years of experience managing Profit & Loss (P&L) within an IT consulting organization.
Proven experience in pre-sales, strategic sales planning, pipeline management, and closing complex IT consulting deals.
Strong experience in Service Desk/BPO pre-sales (non-technical/niche).
Experience handling large bid management and BEMF (Business Engineering Management Framework).
Strong understanding of public sector procurement, digital transformation, and executive stakeholder management.
Excellent communication, presentation, and relationship-building skills.
Willing to travel as business needs require.

If you have experience in Pre-sales, Solution Consulting, Service Desk, Bid Management, P&L Management, Business Development, and IT Consulting, we'd love to hear from you.

Apply today by submitting your updated CV. Shortlisted candidates will be contacted for the next steps in the recruitment process.

Role

Account Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

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