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GRATITUDE INC
APAC · AFRICA · U.S.A

We're Hiring! SAP OTC Consultant - Lead

686 Views 2 weeks ago
Experience 2–7 Year(s)
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Salary Confidential
Location Manila (Taguig)
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Job Description


Location: Paranaque, Philippines (Hybrid – 3x onsite per week)
Shift: Mid Shift (2:00 PM – 11:00 PM)
Work Setup: Hybrid
Start Date: ASAP
Experience Required: 5 to 10 years


About the Role

Are you an SAP OTC expert with a passion for leading end-to-end Order-to-Cash transformations? Do you thrive in a fast-paced environment where you can drive business process optimization while solving complex technical challenges?

We are looking for a SAP Sales & Distribution (SD) and Transportation Management (TM) Lead Consultant to join our dynamic team. In this role, you will work closely with business stakeholders across the region to define requirements, design solutions, and implement system enhancements that drive real business value.

If you have deep expertise in SAP SD, TM, Vistex DMP, and FSCM Credit Management, and you're ready to take ownership of both project implementations and production support, we want to hear from you!


What You'll Do

Lead Business Analysis & Solution Design

  • Lead requirements-gathering sessions with business stakeholders across the region

  • Conduct in-depth analysis of business processes and systems specifications

  • Perform feasibility studies and risk/benefit analysis for proposed solutions

  • Drive discussions and presentations with regional teams and decision-makers

Configure & Implement SAP Solutions

  • Configure the SAP SD/TM system according to approved solutions

  • Manage transport requests and peer-review configurations

  • Develop functional specifications for RICEFW objects

  • Coordinate with the ABAP and Authorization teams for development and security

Drive End-to-End Project Delivery

  • Lead full-cycle implementations and system rollouts

  • Develop test plans, test cases, and coordinate UAT and integration testing

  • Prepare and maintain documentation (configuration, business procedures, training materials)

  • Ensure timely delivery of project milestones and deliverables

Provide Production Support

  • Troubleshoot and resolve production incidents within agreed SLAs

  • Handle user inquiries and provide how-to guidance

  • Complete routine and maintenance requests

  • Track, resolve, and close service tickets

Optimize & Innovate

  • Identify opportunities for process improvement and system optimization

  • Propose solutions to enhance system performance and cost efficiencies

  • Stay current with SAP best practices and emerging technologies


What You'll Bring

Minimum Qualifications

  • Education: BS in Computer Science, IT, or related field (or equivalent experience)

  • Experience: 5 to 10 years of SAP SD and LE-Transportation consulting experience

  • Language: Business-fluent English

Core SAP SD/TM Expertise

  • End-to-end Order-to-Cash process knowledge:

    • Sales Order Management

    • Delivery Processing

    • Billing, E-invoicing, Intercompany Billing, DMS

    • Pricing and Output Determination

    • ATP, Batch & Serial Management

    • Returns Handling

    • Shipment Costing

  • SAP SD and TM Master Data

  • IDOC, BAPI, LSMW

  • FIORI Apps

  • Functional Specification creation for RICEFW

Specialized Skills (Highly Preferred)

  • SAP Vistex DMP (Data Maintenance for Pricing)

  • SAP FSCM Credit Management

  • SD Integration with MM, FI, and EWM

Technical Advantage

  • ABAP debugging skills for functional consultants

  • Exposure to Odata, Webservices (SPROXY, SOAP), and middleware/interfaces

  • Knowledge of BAPI/Odata/Function Module for automation (RPA/Workato)

Experience & Soft Skills

  • At least 2 full-cycle SAP implementations/roll-outs

  • Strong troubleshooting skills for production support

  • Analytical, resourceful, and self-directed

  • Excellent stakeholder management and communication skills

  • Knowledge of Agile methodology (advantageous but not required)


Why Join Us?

  • Impactful Work: Lead projects that directly influence business operations across the region

  • Career Growth: Opportunity to work on complex implementations and cutting-edge SAP technologies

  • Hybrid Setup: Flexibility with 3x onsite work in a modern office environment

  • Mid-Shift Schedule: Ideal for work-life balance and collaboration with global teams

  • Competitive Compensation: Flexible budget based on your experience and expertise



Key Skills

5 Skills
SAP SAP Basis SAP FICO SAP PO SAP Transportation Management

Role Specifications

Role
Customer Success Specialist
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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