WFM Software Administrator| NCLH
910 Views
1 month ago
Experience
2–7 Year(s)
₱
Salary
Confidential
Location
Manila (Pasay City)
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Job Description
We are hiring a WFM Software Administrator I to support workforce management operations by administering WFM tools, maintaining staffing and scheduling processes, generating workforce reports, and assisting with forecasting activities. The role also involves identifying process improvements, supporting operational reporting, and ensuring workforce systems run efficiently.
Key Skills
3 Skills
WFM tools
BPO Call center
WFM Software Administrator
Role Specifications
Role
WFM
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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