WFM Software Administrator| NCLH
Gratitude IncWFM Software Administrator| NCLH
Job Description
Key Skills
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We are hiring a WFM Software Administrator I to support workforce management operations by administering WFM tools, maintaining staffing and scheduling processes, generating workforce reports, and assisting with forecasting activities. The role also involves identifying process improvements, supporting operational reporting, and ensuring workforce systems run efficiently.
Role
WFM
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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