Wipro Cebu Hiring - Travel CSR - Airlines Account

Gratitude Inc

12 Views

12 hours ago

1-10 Year(s)

₱ 25 - ₱ 26K p.m

Job Description

Key Skills

Inbound BPO BPO Voice Process International Call Centre BPO Operations Call centre voice Call Center experience

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Wipro Cebu Hiring - Travel CSR - Airlines Account - College Grad and Undergrad Accepted - Onsite!

Company: Wipro - Leading Global BPO Company

Location: Cebu - 100% Onsite (WFO)

Industry: BPO / Airlines / Travel - Premium Travel Account

Work Setup: Full-Time / Shifting Schedule

About Wipro:

Wipro Cebu is mass hiring for our Premium Airlines / Travel Account! Perfect opportunity for candidates with excellent English communication skills and passion for travel and customer service!

Job Overview:

Join Wipro Cebu's Premium Travel Account and assist customers from around the world with their travel needs. If you have C1 level English and close to American accent, this global travel brand is waiting for you!

Key Responsibilities:

Assist customers with flight bookings, reservations, modifications, and cancellations

Handle general travel inquiries with empathy and professionalism

Resolve customer issues efficiently and provide accurate information

Document all customer interactions properly and accurately

Collaborate with internal teams to ensure smooth customer experience

Meet quality, productivity, and customer satisfaction targets

Qualifications:

Option 1: For College Graduates

College Graduate - With minimum 4 months BPO experience welcome to apply

Must have C1 level English - Excellent communication skills required

With close to standard American English accent

Option 2: For Undergraduates

Completed at least 2nd year in college with no failing subjects

At least 6 months BPO experience required

Good to excellent English communication skills

Additional Requirements:

Willing to work 100% onsite in Wipro Cebu

Willing to be assigned to Airlines / Travel account

Amenable to shifting schedule and can start ASAP

Why Join Wipro Cebu:

Competitive compensation package

Career growth and promotion opportunities

Supportive and collaborative work culture

Paid training and development support

Opportunity to work with a global travel brand

FOR FACEBOOK POST:

WIPRO CEBU HIRING - TRAVEL CSR - AIRLINES ACCOUNT - COLLEGE GRAD AND UNDERGRAD ACCEPTED - ONSITE!

Company: Wipro Cebu - 100% Onsite

Account: Premium Airlines / Travel Account

Setup: Full-time / Shifting

PREMIUM TRAVEL ACCOUNT - CEBU!

WHAT YOU WILL DO:

Assist with flight bookings, modifications and cancellations

Handle travel inquiries

Resolve customer issues

Document interactions accurately

REQUIREMENTS:

OPTION 1: COLLEGE GRAD

College Graduate - No BPO exp needed!

Must have C1 level English - Excellent comms

Close to American accent

OPTION 2: UNDERGRAD

Completed 2nd year college - No failing subjects

At least 6 months BPO exp

Good to excellent English comms

ADDITIONAL:

Willing 100% onsite Wipro Cebu

Willing Airlines / Travel account

Shifting sched - Can start ASAP

PERKS:

Competitive Package

Career Growth

Supportive Culture

Paid Training

Global Travel Brand!

Apply now - Wipro Cebu Travel CSR!

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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