WONDERFUL OFFER UPTO 100K SERVICE DELIVERY OPS
Gratitude IncWONDERFUL OFFER UPTO 100K SERVICE DELIVERY OPS
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job Qualifications:
College Graduate with relevant experience
5+ years of relevant experience in Individual Life Insurance, Annuities, Retirement Services, or other related industry (health/financial services).
5+ years of leadership experience in managing a 100+ contact center team and leads in a Shared Services organization, BPO or Insurance Industry.
In depth knowledge of large-scale contact center operations, workforce management practices, and contact center tools.
Role
Business Development Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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