Vietnamese Language Specialist - PH
248 Views
2 weeks ago
Experience
0–12 Year(s)
₱
Salary
₱ 70 – 80.15K
p.m
Location
Manila (Alabang Muntinlupa City, Eastwood quezon city, Taguig)
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Job Description
Job Title: Vietnamese Language Specialist - PH - Competitive Package + Bilingual Premium - Urgent Hiring
Company: Confidential
Work Location: Philippines - Hybrid / Onsite
Work Setup: Hybrid / Onsite - Shifting Schedule
Industry: BPO / Bilingual Customer Support
Employment Type: Full-Time
Salary: Competitive Package + Premium Bilingual Pay + Incentives
Openings: Multiple - Urgent Hiring
Overview:
Urgent hiring for Vietnamese speakers! We are looking for Vietnamese Language Specialists to support our Vietnamese-speaking customers. Earn premium bilingual pay and grow your career with complete training provided. Fresh graduates are welcome to apply.
Job Details:
Role: Vietnamese Language Specialist / Vietnamese Bilingual CSR
Location: Philippines - Hybrid / Onsite (depends on site assignment)
Work Setup: Shifting Schedule - Hybrid / Onsite
Salary: Competitive Package + Premium Bilingual Pay
Why Join Us:
- Competitive salary package plus incentives with premium pay for Vietnamese language skills
- Supportive and collaborative work culture with complete training provided
- Opportunity to work on meaningful customer and business solutions and grow your career
Responsibilities:
- Provide support to Vietnamese-speaking customers via phone, chat, and email in Vietnamese and English
- Assist with inquiries related to billing, service requests, and account information
- Deliver excellent customer experience and resolve issues efficiently
- Accurately document all customer interactions in company systems
- Collaborate with internal teams to deliver customer-focused solutions
- Meet targets for quality, productivity, and customer satisfaction
Qualifications:
- Native or fluent in Vietnamese with strong professional communication skills
- Good conversational English skills - training and systems are in English
- No BPO experience required - fresh graduates are welcome to apply
- Experience in Collections or knowledge of Order-to-Cash (O2C) process is a plus but not required
- Customer service oriented with attention to detail
- Strong communication, problem-solving, and time-management skills
- Able to work collaboratively in a fast-paced environment
- Must be eligible to work in the Philippines
- Foreign nationals with valid Temporary Resident Visa (TRV) are welcome to apply
Key Skills
4 Skills
Vietnamese
Fluent in Vietnamese and English
Order to Cash
Vietnamese Language
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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