Call Center, Customer Service Jobs in Quezon City

Microsourcing

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11 hours ago

1-2 Year(s)

Manila

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Job Description

Key Skills

Customer Service

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With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country’s largest offshoring solutions provider.

Customer Service Representative, be 100% YOU with MicroSourcing!

A Customer Service Representative is expected to:

Provide fist line of assistance to customers calling in regarding their inquiries, concerns, queries regarding the product in a professional and engaging manner

Resolve general customer inquiries on basic product and service questions within acceptable service level standards

Proactively educate the customer on products and promotions

Maintain/accomplish customer database or support documentation as required

What it takes to be part of our team:

A minimum of 1 year experience in a call center

Excellent Communication Skills Experience in customer service preferred but will entertain fresh grads given he/she has the personality traits - Fast Learner.

Able to grasp basic tech concepts

What's in it for you?

Competitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)

A very collaborative work culture

Find a balance between work and life that fits you. Do what you do best with MicroSourcing!

For more information, visit https://www.microsourcing.com/

*Terms & Conditions apply*

Employer questions

Your application will include the following questions:

Do you have customer service experience?

How many years' experience do you have in the BPO industry?

Role

Customer Service Executive -Technical

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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