Customer Service Representative (Tagalog - Inbound with Discovery Calls/Video)
OP360 CEBUCustomer Service Representative (Tagalog - Inbound with Discovery Calls/Video)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Sales Development Representative:
Languages: Tagalog and Bahasa Indonesia
Focus on form fills(emails), sequencing leads, and 15-minute disco calls/video
Based in PHL with APAC working hours
Job Responsibilities:
Adhering to daily schedule responding to new leads and existing customers' email inquiries
· Having 10-15 minute scheduled video discovery calls with customers
· Intermittent chat coverage as needed
· Asking good discovery questions to uncover use-case information and potential sales opportunities
· Assisting customers with general product questions and support issues
· Creating opportunities in Salesforce and passing them to internal Asana sales representatives
· Add customers who have accessed our product's content
Qualifications:
Atleast 1yr B2B Sales Experience
Familiar with CRM and Project Management Tools
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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