Customer care service
Optum Global SolutionsCustomer care service
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
3 candidate(s) have already applied for this Job. Apply now
. *Respond to customer inquiries*: Handle customer complaints, questions, and concerns via phone, email, chat, or social media.
2. *Provide solutions*: Offer timely and effective solutions to customer issues, ensuring customer satisfaction.
3. *Maintain customer relationships*: Build and maintain positive relationships with customers, ensuring loyalty and retention.
4. *Document interactions*: Accurately record customer interactions in CRM software or other designated systems.
5. *Escalate complex issues*: Refer complex or high-priority issues to senior representatives or specialized te
ams.
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
Telecom / ISP
Work Mode
Work from Home
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer service Specialist
Gratitude Inc0 - 3 Year(s)
Confidential
Baguio City Benguet, Philippines
CSR TP Baguio : Retail account
Gratitude Inc0 - 11 Year(s)
15 - 20 Thousand p.m
Baguio City Benguet, Philippines
CSR TP Baguio : Retail account
Gratitude Inc0 - 11 Year(s)
15 - 20 Thousand p.m
Baguio City Benguet, Philippines
CSR-Financial Account Concentrix Baguio
Gratitude Inc1 - 23 Year(s)
20 - 25 Thousand p.m
Baguio City Benguet, Philippines
CSR-Financial Account Concentrix Baguio
Gratitude Inc1 - 23 Year(s)
20 - 25 Thousand p.m
Baguio City Benguet, Philippines
Sr. Java Developer
Gratitude Inc10 - 14 Year(s)
100 - 150 Thousand p.m
Baguio City Benguet, Philippines
Teleperformance job opportunities
Gratitude Inc0 - 1 Year(s)
20 - 25 Thousand p.m
Baguio City Benguet, Philippines
CSR TP Baguio : Retail account
Gratitude Inc0 - 11 Year(s)
15 - 20 Thousand p.m
Baguio City Benguet, Philippines
CSR TP Baguio : Retail account
Gratitude Inc0 - 11 Year(s)
15 - 20 Thousand p.m
Baguio City Benguet, Philippines
CSR-Financial Account Concentrix Baguio
Gratitude Inc1 - 23 Year(s)
20 - 25 Thousand p.m
Baguio City Benguet, Philippines