Hiring for Customer Service Representatives in Makati City
Peak Outsourcing, Inc.Hiring for Customer Service Representatives in Makati City
Job Description
Key Skills
608 candidate(s) have already applied for this Job. Apply now
Tasks & responsibilities
- Responsible for providing outstanding service to our customers by providing timely resolutions to their queries.
- Establish, develop, and maintain positive business and customer relationships
- Identify customer needs and deliver products that meet their needs and expectations
- Provide recommendations on products and services that best accommodate the customer
Qualifications & experience
- Excellent Communication Skills
- 2 years Customer Service experience in a BPO/Contact Center set up
- 2 years sales experience in a BPO/Contact Center set up
- Live Chat Experience
- Residing in Makati or nearby areas
Employer questions
Your application will include the following questions:
-
Do you have customer service experience?
-
Have you worked in a call centre before?
-
How many years' experience do you have as a sales representative?
-
How would you rate your English language skills?
-
Which of the following languages are you fluent in?
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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