Sutherland Global banner
Sutherland Global logo

Customer Success Manager - Japanese

Sutherland Global
3258 Views
20 hours ago

Customer Success Manager - Japanese

1-2 Year(s)
₱ 140 - ₱ 150K p.m
Manila
(Base Location for WFH)
Manila
(Base Location for WFH)

Job Description

Key Skills

Channel Account Management CRM (Customer relationship Management) Multi Channel Distribution • At least 1-2 years B2B/Account Management experience Knowledgeable in CRM tools (preferred)

0 candidate(s) have already applied for this Job. Apply now

Role: Customer Success Manager Japanese

Work Set Up: Work From Home

Salary Package: 145,000 - 150,000

Start Date: 31-Jul



Language Proficiency:

•    Japanese - JLPT N1

•    English – B2



Minimum Skill Requirements:

•    At least 1-2 years B2B/Account Management experience

•    Account Management Experience

•    Experience providing multi-channel support preferred (phone, chat, email, web, etc.)

•    Able to manage own accounts through video conferencing and emails, etc

•    Knowledgeable in CRM tools (preferred)

Role

Customer Success Specialist

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from Home

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Stephen Odebiyi

Recruiter - Sutherland Global

NA, nigeria

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

_Clinician_

Gratitude Inc

4 - 7 Year(s)

clinical experience B Pharm/BS/B tech/ M tech/BE + MBA ( Pharmaceutical Management, added advantage) Medical field

₱ 60 - ₱ 70K p.m

Manila, Philippines

1 - 14 Year(s)

Sales Inbound BPO Collections Process

₱ 25 - ₱ 30K p.m

Manila, Philippines

1 - 6 Year(s)

clinical experience Bedside experience Hospital experience

₱ 40 - ₱ 50K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service

₱ 10 - ₱ 25K p.m

Manila, Philippines

1 - 3 Year(s)

BPO Voice Process voice account

₱ 10 - ₱ 30K p.a

Manila, Philippines

0 - 1 Year(s)

good communication skills BPO/ITES

₱ 18 - ₱ 22K p.m

Manila, Philippines

1 - 4 Year(s)

Communication Communications Customer Relations

₱ 15 - ₱ 30K p.m

Manila, Philippines

10 - 15 Year(s)

BPO Healthcare. Six Sigma Green Belt Certified/Trained Quality Management framework

Confidential

Manila, Philippines

1 - 4 Year(s)

Customer Relations Customer Service Customer Management

₱ 25 - ₱ 30K p.m

Manila, Philippines

3 - 5 Year(s)

BPO Operations Monitoring tools - Sumologic/App Dynamic operation team leader

₱ 65 - ₱ 200K p.m

Manila, Philippines