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Customer Service Representative (Call Center)

Talent Outsourcing Channel Solutions

1384 Views

11 hours ago

0-50 Year(s)

Misamis Oriental (Cagayan De Oro)

Job Description

Key Skills

Adaptable CRM (Customer relationship Management) Customer Relations Customer Service Multitasking Customer Management Customer oriented Customer service advisor Customer Acquisition Customer Engagement Customer Care customer success customer support Customer Service Manager customer relationship manager

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Job Title: Customer Service Representative (Call Center)

Location: Cagayan de Oro, Philippines

Job Type: Full-time

Overview:

Are you passionate about delivering exceptional customer service? Join a team as a Customer Service Representative in Cagayan de Oro call center. We're seeking motivated individuals who thrive in a fast-paced environment and are dedicated to providing top-notch service to customers.

Responsibilities:

Handle inbound and outbound customer calls professionally and efficiently.

Assist customers with inquiries, concerns, and product/service information.

Resolve customer issues promptly and accurately to ensure customer satisfaction.

Maintain detailed and accurate records of customer interactions and transactions.

Collaborate with team members to achieve individual and team goals.

Qualifications:

Excellent communication skills in English (both verbal and written).

Previous customer service experience preferred, but not required.

Ability to multitask, prioritize, and manage time effectively.

Strong problem-solving skills and a customer-focused mindset.

Proficiency in basic computer applications and CRM systems.

Benefits:

Competitive salary with performance-based incentives.

Comprehensive training and development programs.

Health benefits and other incentives.

Career growth opportunities within the company.

How to Apply:

If you're enthusiastic about providing exceptional customer service and working in a dynamic environment, we'd love to hear from you! Please send your updated resume and a cover letter to [phlibre.torchsolutions@gmail.com] with the subject line: "Customer Service Representative - Cagayan de Oro."

Role

Customer Service Executive -Chat

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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