Customer Service Representative | e-Payment Gateway Account

TDCX

1078 Views

11 hours ago

Customer Service Representative | e-Payment Gateway Account

0-1 Year(s)

20 - 30 Thousand p.m

Manila (Ortigas)

Job Description

Key Skills

Customer Service BPO industry

7 candidate(s) have already applied for this Job. Apply now

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX:

Competitive remuneration, great perks, and performance incentives

Comprehensive medical, insurance, or social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy to locate area with direct access to public transport

Flexible working arrangements

Be coached and mentored by experts in your field

Join a global company, winner of hundreds of industry awards

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

Provide excellent support experience to customers via phone, chat or email

Investigate and research user issues and identify and escalate bugs so they can be resolved as quickly as possible

Always be on the lookout for ways to improve the way we do thing

Serve as an advocate for users and pass ideas and best practices on to the rest of the team

Who are we looking for?

Completed at least 2 years in college

Must have at least 6 months customer service and/or technical support experience in a BPO setup

Tech savvy and comfortable working with technology

Empathetic and can communicate in a caring and friendly manner

Strong verbal and written English communication skills

Can work in Ortigas Center, Pasig City

How to Apply?

Online

Send us your application through Myglit and begin your #BeMore journey virtually Mon-Fri, 9am-5pm via https://bit.ly/TDCXMNLVirtualRecruitmentHub

Onsite

Send us your application through Myglit and visit our Onsite Recruitment Hub at 21F Robinsons Cyberscape Gamma, Ortigas Pasig City Mon-Fri, 10am-7pm

Role

Customer Service Executive -Technical

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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